Privacy Policy

1. Introduction

CentralKnowledgePortal ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy outlines our approach to managing your data, detailing the collection, usage, disclosure, and protection of your information when you interact with our website centralknowledgeportal.site or when you engage in our yacht charter services.

By utilizing our offerings, you agree to the data practices captured in this policy. This document aligns with the relevant privacy statutes including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly supply to us while you:

• Reserve a yacht charter
• Get in touch with us via our website or telephone
• Sign up for our newsletter
• Complete forms offered on our website
• Engage in our surveys or promotional events

Said information can consist of:

• Identification and contact details (such as email, phone number, and address)
• Financial details (safely processed by third-party financial services)
• Preferences and needs related to yacht charter
• Details of a secondary contact in cases of emergency
• Information on dietary needs or health-related issues (assuming they're voluntarily provided)

2.2 Information Gathered Automatically

Our website collects specific data automatically from your device and how you interact with our site:

• Geolocation and IP address details
• Type and version of the web browser used
• Webpages viewed and duration of visit on our site
• Source websites
• Device specifics (model, screen dimensions, etc.)

2.3 Use of Cookies and Similar Technologies

We utilize cookies and related tracking methods to improve your browsing experience on our site. Through these technologies, we aim to:

• Maintain your browsing preferences
• Assess and track website interaction and efficiency
• Deliver custom content
• Enhance the services we provide

Management of cookies and your preferences can be done via your internet browser settings or our site's cookie consent notice.

3. Utilization of Your Data

The data gathered is employed for these objectives:

• Service Provision: To facilitate yacht rental services, manage reservations, and maintain communication regarding your bookings
• Assistance to Customers: To address your questions and offer support
• Transaction Management: To execute payment operations and handle invoicing
• Protection Measures: To secure the integrity of our services and prevent deceitful activities
• Promotions: To share promotional content and updates with you (subject to your agreement)
• Enhancing Our Website: To scrutinize user interactions and enhance the functionality of our site
• Adherence to Law: To fulfill legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal data is not sold, exchanged, or leased out to external parties. Nonetheless, your information might be divulged under these circumstances:

4.1 Collaborating with Service Providers

Your details could be shared with reliable external providers that assist us with various services like handling transactions, site hosting and upkeep, electronic mailing strategies, data analysis for performance, and customer help.

4.2 Legal Obligations

Your information could be revealed when mandated by legal authorities or to answer to judicial procedures, subpoenas, emergencies, or evaluations of potential illicit acts or fraud.

4.3 Corporate Transactions

Should there be a merge, acquisition, or sale of company assets, your data could be part of the assets transferred during such transactions.

5. Data Security

To safeguard your personal information from unauthorized access, changes, exposure, or destruction, we have put in place suitable technical and administrative protocols. These protocols include data encryption, the utilization of secure servers, establishing access restrictions, conducting routine evaluations, and providing training to our employees.

Nevertheless, it should be acknowledged that no method of data transmission via the internet or electronic data storage is entirely foolproof. Consequently, we cannot vouch for the complete security of your data.

6. Data Retention

We retain your personal information strictly for the duration required to achieve the specific reasons it was gathered, or as obligated by legal statutes. Indicative durations are as follows:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until you opt out or request deletion
• Website analytics: 26 months
• Customer support: 3 years subsequent to the last engagement

7. Your Rights and Choices

You are entitled to specific rights including but not limited to requesting access to, rectification of, erasure of (in accordance with legal limitations), portability of, and the right to object to direct marketing and control over cookies. For the enactment of these rights, please contact us utilizing the information provided beneath.

8. Services from Other Companies

8.1 Google Analytics

Google Analytics is utilized to track user interactions on our site. To opt out, use the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms are present on our site, each with its own privacy policy.

8.3 Payment Services

We process payments through third-party services that comply with PCI DSS standards.

9. Transferring Data Internationally

Data may be transferred and processed in countries other than Germany. Appropriate protective measures are taken in accordance with relevant privacy legislation.

10. Privacy for Children

Individuals under the age of 13 are not the intended audience for our services, and we do not purposefully gather their personal data. Contact us without delay if you suspect a child has provided personal information.

11. Changes to This Privacy Policy

Our Privacy Policy may be revised to mirror updates in our procedures or to comply with legal obligations. To inform you of any new versions, we will upload them on our website, send an email to our registered users, or display an announcement on our homepage. Your continued interaction with our services after the update's implementation date signifies your consent to its terms.

12. Contact Information

If you require assistance or have inquiries concerning this Privacy Policy or the way we handle personal data, please reach out to us at:

13. Compliance with Google Ads User Consent Policy

In accordance with Google Ads user consent policies, we adhere strictly to them. You are free to modify your cookie and tracking preferences at any time using our cookie settings feature.